Frequently Asked Questions

What is PIVOT?
PIVOT is a fitness subscription service where you will work one-on-one with a WAC Personal Trainer. You will receive weekly workouts, challenges and habit-forming tasks custom-tailored to meet your specific needs and achieve your goals. You'll also receive text support and monthly live video consultations with your Trainer.

Who is eligible for PIVOT?
Anyone can sign up for PIVOT, regardless of whether or not you are a WAC Member. If you currently train at the WAC, please contact your Personal Trainer directly to get started. If are not a member or have never trained at the WAC, please contact the Fitness Manager at your favorite location to get matched up with a WAC Personal Trainer. Find a PIVOT Trainer or Fitness Manager here.

Can I use PIVOT when my membership is on freeze?
Yes. Just contact your favorite Trainer or the Fitness Manager at your preferred club to get started.

How do I know if my Trainer is available for PIVOT?
Please contact your Trainer or email the Fitness Manager at your preferred club for more information. Trainers that are available for PIVOT are listed here.

How can I sign up for PIVOT?
A PIVOT subscription can be purchased by phone or at the club. If you have questions or trouble completing your purchase, please contact your Trainer or the Fitness Manager of your preferred club.

If you already train with a WAC Trainer, please reach out to them directly to set up your PIVOT subscription. Your Trainer will schedule a brief consultation to work with you to design an at-home workout plan suited to the equipment and space in your home. The appointment will take place through our new WAC Training app.

If you don't currently train at the WAC, please reach out to the Fitness Manager at your favorite location. Based on your goals and preferences, they will pair you with a WAC Personal Trainer. Your Trainer will schedule an initial consultation to get to know you and work with you to design an at-home workout plan suited to the equipment and space in your home. The appointment will take place through our new WAC Training app.

How much does a PIVOT subscription cost?
There are three PIVOT tiers:

  • PIVOT Duo - $100 per month *Exclusive for PT/VLT clients
  • PIVOT 3 - $150 per month
  • PIVOT 5 - $200 per month

What happens after I sign up for PIVOT?
Your Trainer will reach out to discuss your goals and preferences as well as your current home setup, including what equipment and space you have access to. Your Trainer will design workouts specifically for you and your abilities, so let them know about any limitations, health conditions or injuries you may have so they can modify your program accordingly.

Can everything be done at home if I don't feel comfortable coming to the Club?
Yes. You can sign up for PIVOT by phone, communicate with your Trainer via the app and complete all workouts and challenges without having to come in to the Club.

Do I need home gym equipment?
No. Your Trainer can design your PIVOT workouts using only bodyweight, so no equipment is needed. If you do have some equipment, or if you are planning on coming to the WAC, your Trainer can help you incorporate fitness equipment into your program.

Can I do PIVOT workouts at the Club?
If your membership is active, you are welcome to use Club for your workouts. Let your Trainer know you'll be using the WAC, and they can customize your workout. You will not be able to use the Club if your membership is cancelled or on freeze.

Will my Trainer be with me during my workouts?
No. Aside from your initial and monthly consultations, all workouts are done on your own schedule. If you have questions or concerns about your custom plan, use the WAC Training app to send your Trainer a message.

What is the difference between PIVOT and Virtual Live Training?
PIVOT is a personalized online fitness subscription. A WAC Trainer will design a fitness plan for you that you can do anytime and anywhere you like. Virtual Live Training (VLT) is a scheduled live video session with your Personal Trainer. They will take you through your workout and provide feedback and encouragement along the way. To find out more, visit our Virtual Live Training page.

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